Who we are

Our website address is: https://audiologysandton.co.za.

At Katherine Mills Audiology, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.

 

1. Information We Collect:

• • Personal Information: We may collect personal information such as your name, address, contact information, and medical history when you schedule an appointment or use our services.
  • Medical Information: We may collect information related to your hearing and balance health, including test results and treatment records.
  • Payment Information: If you make payments for our services, we may collect payment information such as credit card details or billing address.

 

2. How We Use Your Information:

1. • Providing Services: We use the information we collect to provide audiology services, diagnose hearing and balance disorders, and develop treatment plans.
   • Communication: We may use your contact information to communicate with you about appointments, test results, and other relevant information.
   • Payment Processing: We use payment information to process payments for our services and maintain financial records.
   • Research and Development: We may use de-identified information for research and development purposes to improve our services and develop new treatments.

 

3. Information Sharing:

1. • We do not sell, rent, or lease your personal information to third parties.
   • We may share your information with trusted service providers who assist us in providing services, such as software vendors or billing companies.
   • We may disclose your information in response to legal requirements, such as subpoenas or court orders, or to protect our rights and property.

 

4. Data Security:

1. • We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   • We use industry-standard security measures, such as encryption and access controls, to safeguard your information.
   • Despite our efforts, no security measures are foolproof, and we cannot guarantee the security of your information.

 

5. Your Rights:

1. • You have the right to access, correct, or delete your personal information. If you would like to exercise these rights, please contact us using the information provided below.
   • You have the right to opt out of receiving marketing communications from us.

 

6. Changes to This Privacy Policy:

1. • We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

 

7. Contact Us:

• • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Katherine Mills Audiology Address: [Summit Square, 15 School Rd, Morningside, Sandton] Phone: [082 707 1332] Email: [info@audiologysandton.co.za]

 

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.